Nearshore hiring for professional services firms
Real estate, legal, accounting, insurance. The client follow-up and admin drag that does not need a licensed person, just a reliable one.
The licensed work is yours. The rest is time.
A real estate agent spends about 30% of their day on follow-up, scheduling, listing updates, and document prep. None of that requires a license. All of it takes time that could go to deals.
Same pattern in legal: drafting cover letters, formatting briefs, managing document intake. In insurance: quoting support, renewal tracking, client communication that doesn't require a licensed rep. In accounting: bookkeeping prep, data entry, report formatting.
The work is real and it has to get done. It just doesn't have to be done by the person billing $300 an hour.
What unlicensed support actually covers
Most professional services clients come to us because a licensed person is spending too much time on work that doesn't require a license. We don't replace the licensed work — we clear the path to it.
The EA handles the inbox and calendar. The support agent handles the first-touch client communication. The ops coordinator handles the internal systems that nobody owns. The licensed person handles the work only they can do.
This isn't a novel idea. It's how large firms have always structured support. We make it available to a solo practice or a team of ten.
If we know the tool going in, we screen for it. Most practice management software isn't that different from CRM for training purposes. We cover it in the scorecard call.
Yes, at B2 English minimum. For anything requiring C1 — regular client calls, complex communication — we tell you on the intake and screen accordingly.
NDA is built into the placement contract. We also cover document handling and system access in the scorecard call — we don't leave that to chance.
We build that into the skills task. An EA for a real estate team gets a task involving real-estate adjacent documents and processes. We don't send generic candidates.
The guarantee
If it doesn't work in 90 days, we replace them. Free.
No arbitration, no prorated credit, no argument about whose fault it was. We recruited the person, so the recruiting cost is ours to absorb. Bring back the scorecard we wrote together and we start again.
You can also just leave. Thirty days' notice, no exit fee, nothing clawed back. We'd rather earn next month than trap you in this one.
Ready to hire
Tell us the role. We'll tell you whether we can fill it.
Thirty minutes, no deck. If it isn't a fit, we'll say so on the call instead of following up for six weeks.